1. FAQ – Rent a car Venice Marco Polo and Treviso Canova Airport

The minimum age for car rental with FastRentacar is 23, and the driver must hold a valid category B licence for at least 3 years. This ensures safety and reliability for city, motorway, and long-distance trips around Italy and the Veneto region.

2. Which documents do I need to rent?

At pickup you must show a valid category B driving licence, a national ID card or passport, and your online booking details. EU/EEA licences are accepted. For non-EU licences, an official translation or International Driving Permit may be required. Originals only (no digital copies or scans).

3. Do I need a credit card to book?

No. One of our key advantages is car rental without a credit card. You can complete your online booking in under one minute with no advance payment; the rental is paid at pickup. This makes Venice Marco Polo and Treviso Canova car hire fast and hassle-free.

4. Can I cancel my booking for free?

Yes. You can enjoy free cancellation up to 4 hours before pickup time. This flexible policy protects you against flight delays or schedule changes. See the full details in our Terms & Conditions.

5. What is the minimum rental duration?

The minimum rental period is 2 days. We also offer competitive weekly and monthly rates, ideal for holidays, business trips, and extended stays across Italy.

6. How much is the security deposit?

The security deposit ranges from 350 € to 900 €, depending on vehicle category and insurance package. As a guide: small/compact cars from 350 €, SUVs around 700 €, premium vehicles up to 900 €. The deposit is held and returned in full at the end of the agreement using the same payment method.

7. Are the cars equipped with winter tyres?

Yes. All vehicles include winter tyres during the cold season at no extra cost. Between 15 November and 15 April, winter equipment is mandatory in many Italian regions. Snow chains are available on request for mountain routes, ensuring safe travel in all conditions.

8. Where do pick-up and return take place?

Pick-up and return take place directly in the official airport car parks. In Venice, for example, we operate at the Marco Polo Parking; in Treviso, delivery happens in the dedicated areas inside Canova Airport. The exact location is provided in your booking confirmation.

9. What if the selected car is not available?

If your chosen model is unavailable, we will provide a vehicle in the same category or higher at no extra cost, so your travel plans continue smoothly.

10. My flight arrives at night – can I still pick up the car?

Yes. Our staff is available 24/7 for late-evening and night-time arrivals at both Venice Marco Polo and Treviso Canova. Please notify us in advance via the Contact page.

11. Which payment methods do you accept?

We accept major debit and credit cards (Visa, MasterCard, American Express, Diners Club) and, for some bookings, PayPal. The payment method must be in the main driver’s name. Full details are available in our Terms & Conditions.

12. Can I rent without a credit card?

Yes. You can book without a credit card and pay at pickup. This is ideal for travellers looking for quick, flexible car rental in Venice and Treviso without advance charges.

13. Can I add an additional driver?

Yes. An additional driver can be added to the contract provided they meet the same licence requirements and present valid documents. An insurance supplement may apply.

14. Can I drive abroad?

In some cases, cross-border travel may be subject to restrictions. Please request prior authorisation so we can confirm insurance cover for your route. For tailored assistance, contact us via Contact.

15. What’s included in the rental price?

Your quoted price includes vehicle use for the selected period, basic third-party liability cover, standard mileage, 24/7 roadside assistance, and winter tyres during the mandatory season. Extras such as child seats, GPS, or toll devices can be added on request. Check models and rates here: Cars & Prices.

No deposit car rental at Venice Marco Polo Airport – what you need to know!

If you are traveling to Italy and planning to rent a car at Venice Marco Polo Airport or Treviso Canova Airport, our company offers you a flexible solution: the possibility to rent a vehicle without a deposit. However, this service is available only under certain conditions, which we explain below.

1. Customers paying with a credit card that includes insurance

If you use an international credit card, many banks provide a built-in insurance policy that covers rental car damages.
✔ Our “No Deposit” service is available for:

• To Our Regular Customers

• Customers from the Eurozone

• Credit card holders with active insurance coverage

In these cases, the standard deposit is not required, since the risks are already covered by the insurance linked to your card.

2. Corporate clients and loyal customers

• Corporate partners who rent frequently can benefit from the no-deposit option, based on existing agreements and guarantees.

• Loyal customers, who have rented vehicles from us before and have a positive credit score, may also access this service.

This is our way of rewarding trust and long-term collaboration.

3. When you don’t have a credit card

If you don’t own a credit card, renting a car from our desks at Venice Marco Polo Airport or Treviso Canova Airport is still possible, but the following rule applies:

• A standard deposit will be required, according to our terms and conditions.

• This amount is temporarily blocked on the card and automatically released at the end of the contract, provided the car is returned without damages or fines.

4. Situations where the deposit may be retained

The deposit may be withheld partially or fully in the following cases:

• Damages to the vehicle not covered by any insurance.

• Unpaid traffic fines.

• Incidents caused by negligence or violation of traffic rules.